An ongoing rift between the city’s paid fire department and the five volunteer departments flared again recently in a dispute over how to handle an appeal of the insurance rating of the city's fire protection services that could affect insurance rates of properties. Norwich Fire Chief Kenneth Scandariato launched an appeal to improve the city’s rating issued in a 2013 assessment report. But most of the volunteer chiefs claim they were never informed of the effort, and are refusing to turn over department personnel training records needed for the appeal hearing on Oct. 21. The chiefs say they will present information from their own departments in person at the hearing, rather than provide the documents to Scandariato, who also serves as the citywide fire marshal.