An update from CrowdStrike, the cybersecurity firm that services numerous industries, appears to have sparked a worldwide IT outage, affecting many businesses and government services, including in New York City and other local areas.
"We're investigating an issue impacting users' ability to access various Microsoft 365 apps and services," Microsoft 365 Status said on X.
In its latest update, it said that, "Multiple services are continuing to see improvements in availability as our mitigation actions progress."
Basic New York City services are operating, including 911 and 311, but agencies are having difficulty accessing many of their functions controlled by Microsoft 365.
Police and firefighters are being dispatched over their radios, but police officers cannot use their department-issued phones and many desktop computer functions are not available.