The Lyon County Emergency Communications center has implemented a new, higher standard of fire protocols to identify and expertly assist when there are life-threatening circumstances involved during an emergency. Dispatchers are now EFD (Emergency Fire Dispatch) certified; recognized by the International Academies of Emergency Dispatch as the world standard of care. “At LCECC, we are consistently looking for ways to serve our citizens better and to work to provide a consistently high-level experience with every call,” said LCECC director Roxy Van Gundy. “ProQA and the addition of Emergency Fire Dispatch helps us do just that. Our team has worked very hard to receive their certification in fire dispatch and we can’t wait to put it to use.”