The Palm Coast Fire Department has answered almost 8,000 calls for service since Oct. 1, 2023, Fire Chief Kyle Berryhill said.
In an overview presentation to the Palm Coast City Council on March 26, Berryhill said that PCFD received and responded to 7,983 service calls since fiscal year 2024, which began on Oct. 1. In the calendar year of 2023, the department responded to over 15,000 calls for service and in fiscal year 2023 — spanning Oct. 1, 2022 to Sept. 31, 2023 — it responded to 14,300 calls.
The fire department has a response-time goal of reaching a call in less than 7 minutes, at least 85% of the time. In the calls received between Oct. 1, 2023 and March 2024, Berryhill said the fire department has made it to the scene in less than 7 minutes 82.3% of the time.