Major 911 outages in 4 states leave millions without a way to contact local authorities

  • Source: NBC News
  • Published: 04/18/2024 12:00 AM

VIDEO: Law enforcement agencies across four states were left scrambling following reports of major 911 outages that saw millions unable to contact authorities late Wednesday. Many of the outages — reported in Nebraska, Nevada, South Dakota and Texas — were restored by the late evening. So far, there’s no indication that the outages were caused by a cyberattack or other malicious act, law enforcement officials told NBC News on Thursday. The outages appear to be related to Lumen Technologies, a spokesperson for the communications and telecom company said. On Wednesday, some customers in Nevada, South Dakota and Nebraska "experienced an outage" when a third-party company, unrelated to Lumen, "physically cut our fiber" while "installing a light pole," company spokesperson Mark Molzen said.


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