VIDEO: Next Generation Advanced recently announced that four counties in the state of West Virginia — Grant, Pendleton, Mason and Raleigh Counties — have decided to move forward with the company’s new Next Generation 9-1-1 (NG911) modern technology. This will advance emergency response systems and strengthen public safety operations, enabling faster, more accurate response times, according to the company. The NG911 system will replace decades-old systems that will support voice, text and video communications along with integrated artificial intelligence, multilingual translation and transcription. Peggy Alt, director of emergency services in Grant County, said this tech is the future of 911. “When anybody dials 911, it’s going to be able to come to the 911 center five different ways. That’s huge redundancy we don’t have now,” Alt said.
