Mineral County residents now have a new way to receive emergency alerts and important public safety information. The Mineral County Department of Emergency Services has implemented a new public notification system called CodeRED, replacing the former Smart911 system that has been in use since 2022. Emergency Services Director and Manager Amy Parks said the switch was a planned upgrade designed to simplify operations and reduce costs.
“We searched for a system that would be user friendly for both the dispatchers and the community,” Parks explained. “CodeRED fits the bill and saves the dispatch center money as well.” The county signed a three-year contract with CodeRED, averaging $3,000 per year, resulting in a $6,000 savings over the three-year period compared to the previous system.
Unlike Smart911, which collected detailed household and medical information, CodeRED focuses on essential contact details such as address, phone number and email. It’s an opt-in system, meaning residents must register to receive notifications from the dispatch center. While CodeRED is new to Mineral County, Parks highlighted how public notification systems have already played a vital role during emergencies.
