As the westernmost point and Territory of the United States, Guam’s unofficial motto is “Where America’s Day Begins.” It will also be where the first 9-1-1 calls on a calendar day will be dispatched using Caliber’s Computer-Aided Dispatch solutions.
After a thorough evaluation process, the Guam Fire Department (GFD) announced the award and notice to proceed with Tyto Government Solutions (Tyto) to upgrade from the existing obsolete E9-1-1 system and deliver Next Generation 9-1-1 (NG9-1-1) equipment, technology, and services. The NG9-1-1 system will give emergency call takers and first responders an accurate and comprehensive view of incidents, improved caller location, enhanced mapping, decision support tools, and more. Among the project’s various components, Caliber Public Safety, a Tyto GSI partner, will deliver the Computer-Aided Dispatch (CAD) and Mobile solutions, including PocketRescue™ – a smartphone application enabling access to mission-critical information.