The Bethel Fire Department is reporting a rise in emergency calls coming directly to the firehouse landline instead of through 911 dispatch. Officials say people aren't sure if their concern is an emergency, or they don't want to be a bother, and in a Google-centric society, younger generations and some older don't call 911 for immediate response from Fire, Police of EMS. Bethel firefighters say calling a direct landline to the firehouse can delay getting help.