VIDEO - Two members of the Jacksonville Fire and Rescue Department on Tuesday detailed how they assisted in a stunning high-rise rescue. JFRD engineers Patrick Schneider and Justin Smith both played important roles in rescuing two men dangling on the side of the BB&T Bank Building in downtown Jacksonville early Monday evening. Schneider told News4Jax that it was the first time he ever responded to a call like the one that came in about 5 p.m. Monday. "I just grabbed as much gear as I could -- rope, rigging, bags -- (and) headed to the roof," Schneider said. "They looked like two ants hanging there. All you saw was their boots dangling. It's something I've never seen before. A million emotions are running over you. And that's what we do -- we fall back on our training to suppress that and just do your job."